Digital Growth Lead 

Posted 2 years ago by Robinsons Bank

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The job’s primary goal is to attain Retail Digital Bank targets for customer acquisition, digital banking enrollment, and digital banking transactions by providing and delivering holistic solutions

You will:

Work with Digital Banking Segment teams to align on goals, discuss features and requirements, develop data strategies (for monitoring growth and innovation), ideate around a growth roadmap.
Participate and, where applicable, act as stakeholder in projects aimed to drive growth in digital platforms
Drive conversion of retail customers (both new to bank and existing) to digital platforms.
Drive usage of features in digital platforms that deliver income, reduce operating cost, and increase efficiency.
Drive growth hack activities and supports experimentation, ideation, and quick deployment.
Position Robinsons Bank as a thought leader in retail digital banking to drive awareness and acquisition
Ensure strong risk management compliance and adherence to Audit, Credit, Tax, Accounting, Compliance and Risk policies
Partner with other RBank Segments and groups to embed digital strategies in the product development and marketing process
Facilitate issue resolution, user acceptance testing, and training
Track progress against the pipeline plan and targets, reporting issues in accordance with their impact/severity.
Drives the improvement of customer satisfaction scores for digital platforms and ensures that digital platforms contribute to the bank’s net promoter score.


You have a degree in Computer Science, Engineering, Information Technology or any related course

Experience working on digital banking for global companies/big domestic banks
Track record in sales, implementation or product management role, most especially for digital products and services
Hands on experience working in an agile framework where building relationships and collaborating with internal partners is critical to success
Hands on experience working in an agile framework with sprint planning, product backlog, MVPs, growth hacking, and continuous improvement
Knowledge of financial services and products including collections, payments, account structures, consumer loans, and credit cards

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How to apply? Application procedure as follows:

#1 Prepare and ready your resume/CV. You can try online resume builder from the internet.

#2 Visit the career site or web page of the company and look for the available jobs posted.

#3 Submit resume and apply online via the HR department / company’s email for application purposes.

#4 Wait for the company’s response and follow up as necessary.

#5 Visit Philippine Careers website every day for more job postings from other companies.