Institutional Tribe Lead

Posted 2 years ago by Robinsons Bank

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Drive the digital initiative of a business group to deliver excellent customer experience, generate revenue for the business, and provide value to its customers

Lead the assigned Tribe anchored on RBank’s Core Values of Concern for Individual, Excellence, Leadership, Teamwork, Integrity and Change, towards the fulfillment of RBank’s Mission and Vision.


Focus on value creation, growth, and serving customers.
Set priorities and objectives and provide marching orders to the squad under them
Develop the right strategies and tactics to deliver desired business outcome, like true general managers or mini-CEOs
Recommend how much to invest. Accountable for the business case.
Determine the number of squads and builds cohesive team
Sets the KPIs. Determines outcome and what work needs to get done, prioritize opportunities

Graduate of Bachelor’s Degree in Business, Management, Engineering, Communication or equivalent

Preferably with at least 2 years of experience in marketing, product development, or banking operations
Familiar with customer journey and the other customer-related processes and is capable of understanding the customer experience
Clear understanding of how to develop a business case
Above-average attributes in organization, planning & execution of project management
Must be a team player, able to work with colleagues at all levels of the business

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How to apply? Application procedure as follows:

#1 Prepare and ready your resume/CV. You can try online resume builder from the internet.

#2 Visit the career site or web page of the company and look for the available jobs posted.

#3 Submit resume and apply online via the HR department / company’s email for application purposes.

#4 Wait for the company’s response and follow up as necessary.

#5 Visit Philippine Careers website every day for more job postings from other companies.